Question

I never thought I would have a life-changing experi?ence at Wal-Mart.

Although my thoughts were only on speed, the checkout line I was standing in wasn't moving as quickly as I wanted, and I glanced towards the cashier.

There stood a man in his seventies, wearing glasses and a nice smile. I thought, well, he's an old guy!

For the next few minutes I watched him. He greeted every customer before scanning the items. Sure, his words were usual, " How's it going?" But he did something different~he actually listened to people. Then he would respond to what they had said and engage them in brief conversation.

I thought it was odd. I have grown accustomed to people asking me how I was doing simply out of robotic conversational habit. After a while, you don't give any

thought to the question and just mumble something back. I could say, "I just found out I have six months to live," and someone would reply, "Have a great day！，， But that wasn't the end.

He gave them the change, walked around the counter, and extended his right hand in an act of friend?ship. He looked at the customers in the eyes. "I surely want to thank you for shopping here today," he told them. "You have a great day. Bye.，，

The looks on the faces of the customers were price?less. There were smiles and some sheepish grins. All had been touched by his simple gesture―and in a place they never expected. They would gather their things and walk out, smiling.

Of course, he did the same to me and I got to know his name, Marty.

Who was that guy? It was as if Sam Walton had come back from the dead and invaded this old guy's body.

I had never walked away from that shop feeling like

that.

5.    The checkout line the writer was standing in moved slower than expected because .

A.    the cashier couldn't work as fast as others

B.    there were some big purchases

C.    the cashier did more than scanning the items

D.    the writer was not patient enough

6.    What was most customers' reaction to Marty's behaviours?

A.    They thought it priceless.

B.    They were in some way moved.

C.    They thought it awful and odd.

D.    They felt somewhat offended.

7.    What can we infer about Sam Walton?

A.    He might be Marty's father or grandfather.

B.    He might be friendly and devoted to Wal-Mart.

C.    He might have died while working in the mar?ket.

D.    He might have come back from the dead once be?fore.

8.    What does the writer intend to express through the text?

A.    Our everyday life is always full of surprises.

B.    Most customers enjoy being treated this way.

C.    Being different is a good way of doing business.

D.    A little positive action can make a big difference.

Answer 1

【文章大意】本文描述了一个收银员和顾客的简单交流，而这一个简单的交流却给了"我"很不一样的感觉，感觉受到了尊敬和理解。

C 细节理解题。根据第四段中的"But he did something dif?ferent―he actually listened to people. Then he would respond to what they had said and engage them in brief conversation.'， 可知C项正确。

B细节理解题。根据倒数第四段中"All had been touched by his simple gesture―and in a place they never expected.，，可知，B项正确。

B 推理判断题。通读全文可以从这位老人对顾客的热情得知，Sam Walton应该也是一个友好的人，忠于自己的岗位。故B项正确。

D 主旨大意题。文章开头提到了"I never thought I would have a life-changing experience at Wal-Mart."可知作者在沃尔玛有改变一生的经历，又根据下文中的"All had been tou-ched by his simple gesture.""可知，D项正确。