题目内容
【题目】听下面一段较长对话,回答以下小题。
【1】What does the man want to do with the vacuum?
A.Return it.B.Have it repaired.C.Get a new one.
【2】What’s the man’s phone number?
A.731-786-0234.B.713-768-0234.C.713-786-0234.
【3】What does the woman advise the man to do first?
A.Give the office a call first.
B.Drive to 878 Fennel South.
C.Write down her phone number.
【答案】
【1】B
【2】C
【3】A
【解析】
【原文】
W: Hi. This is the Customer Service. How can I help you?
M: Hi. I bought one of your vacuums from Spend-Wart. It’s broken now.
W: Is it under warranty(在保修期内)?
M: I think so. I bought it four months ago.
W: Yes, it is still covered by our warranty. Tell me the model number of your vacuum, please.
M: OK. The model number is 6594-C.
W: What’s your address, your name and your phone number?
M: 906 Ottawa street. My name is David Yang. My phone number is 713-786-0234.
W: OK. There are two Customer Service Offices in your area. The nearest one is Chadwich and Hacks Appliances.
M: Could you tell me where the office is located?
W: Sure. 878 Fennel South.
M: Oh, I know that place. It’s only two minutes’ drive.
W: You have to call the office first.
M: All right. Thank you very much for your help.
W: My pleasure.