Question

5．Questions 11 through 13 are based on the following passage．
11．A．Disappointed．
B．Satisfied．
C．Angry．
D．Worried．
12．A．He checked out and left the hotel．
B．All his things were stolen．
C．His luggage was removed by mistake．
D．He was robbed of his suitcase．
13．A．He was asked to leave the hotel．
B．The receptionist was rude to him．
C．All his things were in disorder．
D．He was sent to dirty room．

Answer 1

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