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Dear Sir or Madam,

Thanks for your attention. I¡¯m writing to complain about your product.

____________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________________

    I am looking forward to your early reply.

                                                         Li Hua

Dear Sir or Madam,

Thanks for your attention. I¡¯m here writing to complain about your product.

Last month, I bought an MP3 made by your company, which brought me enjoyment for some time. But last week, something went wrong with the screen and I can¡¯t see anything on it. I have talked about this with the shop which sold me this MP3, but they/it couldn¡¯t do anything about it. Having no choice, I turn to you for help. I hope you can get me a new one or return my money to me.

I¡¯m looking forward to your early reply.

                                                     Li Hua


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