题目内容
-How’s it going, Mike?
-_________.
A.Very well, thank you B.Nothing C.Nice to meet you D.Not at all
A
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I never thought I would have a life-changing experience at Wal-Mart.
Although my thoughts were only on speed, the checkout line I was standing in wasn’t moving as quickly as I wanted, and I glanced toward the cashier. There stood a man in his seventies, wearing glasses and a nice smile. I thought, well, he’s an old guy!
For the next few minutes I watched him. He greeted every customer before scanning the items. Sure, his words were the usual, “How’s it going?” But he did something different—he actually listened to people. Then he would respond to what they had said and engage them in brief conversation.
I thought it was odd (古怪的). I have grown accustomed to people asking me how I was doing simply out of robotic conversational habit. After a while, you don’t give any thought to the question and just say something back. I could say, “I just found out I have six months to live,” and someone would reply, “Have a great day!”
But that wasn’t the end. He gave them the change, walked around the counter, and extended his right hand in an act of friendship. He looked the customers in the eyes. “I sure want to thank you for shopping here today,” he told them. “You have a great day. Bye-bye.”
The looks on the faces of the customers were priceless. There were smiles and some sheepish grins (咧嘴一笑). All had been touched by his simple gesture—and in a place they never expected. They would gather their things and walk out, smiling.
Of course, he did the same to me and I got to know his name, Marty.
56. 【小题1】The checkout line the writer was standing in moved slower than expected because ________.
A.the cashier couldn’t work as fast as others |
B.there were some big purchases |
C.the cashier did more than scanning the items |
D.the writer was not patient enough |
A.they don’t really care what you may answer |
B.they are just practicing their conversation ability |
C.they are asking about your private information |
D.they don’t expect to hear any negative answers |
A.They thought it priceless. | B.They were in some way moved. |
C.They thought it awful and odd. | D.They felt somewhat annoyed.. |
A.Our everyday life is always full of surprises. |
B.Most customers enjoy being treated this way. |
C.Being different is a good way of doing business. |
D.A little positive action can make a big difference. |
My friend Dr. Dong had a wonderful chance to go to Seattle to present a paper at a professional meeting. When he got back to Beijing, he told me his experience.
Dr. Dong enjoyed his first days very much. At the medical conference, he felt quite confident in his area of research and was able to perform well in his presentation. But after a few days, he began to feel uncomfortable. His medical English was fine, but the social communication skills were different.
He got more and more worried that he was misunderstanding simple English greetings and table talk conventions(习俗). When someone greeted him with, “Hi, how’s it going?” he thought they had asked him “Where are you going?” and answered with the name of the conference hall, only to get a surprised stare from them. At a western style dinner, a colleague asked, “So how’re you enjoyin’ the States?” he thought he heard, “how are you enjoying your steak?” and answered that he was eating chicken, not beef. That time, they smiled, and patiently repeated the question, then both laughed at the error.
By the end of the meetings, Dr. Dong felt a deep sense of “cultural stress” and was worn out from having to pay attention to so many new expressions and ways of dealing with things. He felt his handshake was not as firm as Americans’, found that people reacted unusually when he modestly insisted his English was not good after they complimented(称赞) him, didn’t know how to accept dinner invitations properly and therefore missed out on going to several lunches, and so on. Eventually, he was so confused that he felt the full impact of “culture shock”.
【小题1】Why did Dr. Dong travel to Seattle?
A.To improve his spoken English. | B.To experience culture shock. |
C.To give lectures on his researc![]() | D.To attend a medical conference. |
A.Comfortable—very uncomfortable—uncomfortable. |
B.comfortable—very uncomfortable—comfortable. |
C.Comfortable—uncomfortable – very uncomfortable. |
D.Comfortable—uncomfortable – very comfortable. |
A.he was too modest | B.he didn’t understand cultural differences |
C.he lacked confidence | D.he was not good at English listening |
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