题目内容

Founded in 1764 by French traders, St. Louis today is the fifteenth largest urban area in the United States. There are many attractive destinations for tourists.

American Kennel Club Museum of the Dog

Dog lovers who visit St.Louis won’t want to miss this 14,000-square-foot museum. Inside are over 500 paintings, prints, watercolors, and a variety of other dog art objects.

The Museum is open year round, Tuesday through Saturday 10 AM to 4 PM，and Sunday 1 PM to 5 PM．Admission is ＄5 for adults， ＄2.50 for teenagers aged between 15 and 18, and ＄1 for children up to 14.

Anheuser Busch Brewery

The Anheuser Busch Brewery tour is not just for beer lovers. The tour includes the historic Brew House. Then the tour continues to the modern Bevo Packaging Plant. The best will be the Budweiser Clydesdale stables. The tours are always free.

Gateway Arch

Designed by Eero Saarinen and Hannskari Bandel, it took over two years and 900 tons of stainless steel to build. It is the tallest of the country’s National Monuments. The Arch is part of the Jefferson National Expansion Memorial. About one million people per year come to the top of the Arch，where there is an observation platform providing a great view of the city．

St. Louis Zoo

First version of the St. Louis Zoo opened in 1904 at the St. Louis World’s Fair, but in the century since it has grown into one of the foremost zoos in the world．The Zooline Railroad passenger train takes visitors around the Zoo, which contains over 9,000 animals of over 800 species．

The Zoo is open every day but Christmas and New Year, with summer hours of 8 AM to 7 PM, and hours the rest of the year of 9 AM to 5 PM. Admission to the Zoo is free.

1.If a 16-year-old student plans to visit American Kennel Club Museum of the Dog with his parents and his five-year-old brother，he has to pay ________.

A．$8.5B．$12C．$13.5D．$16

2.If you are interested in how to make beer, you can visit ________.

A．St．Louis Zoo

B．Gateway Arch

C．Anheuser Busch Brewery

D．American Kennel Club Museum of the Dog

3.If you plan to visit St. Louis Zoo, you can go there ________.

A. on New Year

B. on Christmas

C. at 5:30 pm in autumn

D. at 8:30 am in summer

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No matter what type of business you run, it has to deal with things that go wrong from your customer’s point of view. Complaints can be a great source of information for organizations to make corrections as well as further improvements. 1.

1.You should listen actively to what the customer has to say by maintaining comfortable eye contact. 2.

2. 3. It’s important for you to know that your apology must appear sincere to the customer, and not an empty excuse. And also you should show the customer you’ve accepted the responsibility and provide him with choices or you’ll do something about his complaint.

3.Talk with the client and discover the best means to resolve his problem. 4. In this case it’s important to let your customer know an estimation(估计)of how long it will take to take action on his complaint.

4.A simple “thank you” is one way to let the customer know you appreciate the time and effort they’ve taken to inform you about a problem with your company’s service or product that you need to know about.

5.Create a procedure for recording different types of customer complaints. 5.

A. They are a valuable source of information to determine various root causes that need to be addressed within your company.

B. You should also show your customer that you do understand him by giving full attention.

C. When you have received a complaint, you should apologize for the failure the customer has identified.

D. Listen to your customer’s complaints and you can improve your service.

E. So it’s important to learn to deal with customer complaints efficiently.

F. Don’t feel ashamed of the failure in your service or products.

G. There will be times when you’ll be unable to resolve the issue immediately.

He gave us a lot of help when we were in trouble, but we have nothing to give him ________.

A. in dangerC. in needC. in returnD. in fact

—Does the young man standing there ________ the company?

—No, the company is ________ his father.

A. in possession of; in the possession of

B. take possession of; in the possession of

C. take possession of; in possession of

D. have possession of; in possession of

阅读下面短文，从短文后各题所给的四个选项（A、B、C和D）中，选出最佳选项

A little boy wanted to meet God. He thought it was a long trip to where God lived, ________ he packed his suitcase with lots of food and drinks and he started his ________.

When he had gone about three blocks, he ________ an elderly man. The boy sat down next to him and ________ his suitcase. He was about to take a drink when he noticed that the man looked ________. So he offered him a drink.

The man ________ it and smiled at the boy. His smile was so pleasant that the boy wanted to see it again, so he ________ him another one.

The man ________ smiled at him. They sat there all afternoon eating and smiling, but they never said a word.

As it grew dark, the boy ________ it was time to leave, but before he had gone more than a few steps, he ________, ran back to the man, and gave him a hug. The man ________ him his biggest smile ever.

When the boy ________ home a short time later, his mother was surprised by the look of ________ on his face. She asked him what made him so happy.

He replied, "I had lunch with God, and God's got the most beautiful ________ I've ever seen!"

Meanwhile, the elderly man returned to his home. His son was ________ by the look of joy on his face and asked him the ________ question as the little boy's mother. The elderly man replied, "I ate and drank in the park with God. " However, he ________, before his son responded, "you know, he's much ________ than I expected."

Too often we underestimate the ________ of a touch, a smile, a kind word, all of which have the potential to turn a life around. We should treat the people we meet ________；they come into our lives for a reason. Embrace all equally!

1.A. ifB. soC. butD. or

2.A. workB. studyC. journeyD. exploration

3.A. came acrossB. picked upC. learned fromD. took away

4.A. hidB. openedC. examinedD. ignored

5.A. worriedB. anxiousC. thirstyD. tired

6.A. refusedB. avoidedC. receivedD. accepted

7.A. lentB. boughtC. madeD. offered

8.A. againB. stillC. onlyD. just

9.A. imaginedB. realizedC. announcedD. pretended

10.A. played aroundB. sat around

C. turned aroundD. got around

11.A. gaveB. promisedC. suppliedD. begged

12.A. leftB. calledC. missedD. returned

13.A. joyB. confidence

C. disappointmentD. horror

14.A. drinkB. foodC. faceD. smile

15.A. sadB. nervousC. amazedD. excited

16.A. sameB. strangeC. uniqueD. unusual

17.A. repliedB. addedC. remindedD. thought

18.A. braverB. shorterC. youngerD. cleverer

19.A. powerB. qualityC. favourD. difficulty

20.A. differentlyB. proudlyC. calmlyD. kindly

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项。选项中有两项为多余选项。

Money Matters

Parents should help their children understand money. 1. So you may start talking about money when your child shows an interest in buying things, candy or toys, for example.

1. The basic function of money

Begin explaining the basic function of money by showing how people trade money for goods or services. It is important to show your child how money is traded for the things he wants to have. If he wants to have a toy, give him the money and let him hand the money to the cashier(收银员). 2. When your child grows a bit older and understands the basic function of money, you can start explaining more complex (复杂的) ways of using money.

2. Money lessons

Approach money lessons with openness and honesty. 3. If you must say NO to a child’s request to spend money, explain, “You have enough toy cars for now.” Or, if the request is for many different things, say, “You have to make a choice between this toy and that toy.”

3. 4.

Begin at the grocery store(杂货店). Pick out two similar brands（商标） of a product—a name-brand butter and a generic (无商标产品), for example. You can show your child how to make choices between different brands of a product so that you can save money. 5. If he chooses the cheaper brand, allow him to buy another one with the money saved. Later, you may explain how the more expensive choice leaves less money for buying others.

A. Talk about how the money bought the thing after you leave the toy store.

B. The value of money

C. The best time to teach a child anything about money is when he shows an interest

D. Permit the child to choose between them

E. Ask yourself what things that cost money are most important to you

F. Tell your child why he can or can’t have certain things

G. Wise decisions

阅读下面材料，在空白处填入适当的内容（1个单词）或括号内单词的正确形式。

In the middle of April, if you walk through Jinghong, 1. capital of Xishuangbanna region in Yunnan Province, 2. (chance) are that you’ll get very, very wet. The Dai people will be celebrating their water-splashing festival from April 15 to 17, marking the new year for the Dai ethnic minority.

Lonely Planet, one of the world’s 3. (large) travel brands, has described what happens: “People race around the streets of Jinghong and the surrounding villages, soaking （浸透） every person 4. sight with buckets of water. ”

5. (tradition), water would be collected and poured only on family members as a symbolic way 6. (ensure) good luck in the coming year. Dai people believe that the wetter you get, the luckier you will be.

Although water 7. (play) a vital role in the celebration, there is much more to the festival, especially during the first two days 8. water splashing is comparatively kept under control, according to Lonely Planet. People wear their best clothes, while older women in nearby villages 9. (dress) in special costumes. They gather with their families and visit Dai temple. There, they wash the statues of Buddha with water, a practice 10. (know) as “Bathing the Buddha.”

短文改错

假定英语课上老师要求同桌之间交换修改作文，请你修改你同桌写的以下作文。文中共有10处语言错误，每句中最多两处错误。每处错误仅涉及一个单词的增加、删除或修改。

增加：在缺词处加一个漏字符号（∧），并在该词下面写出修改后的词。

删除：把多余的词用斜线（\）划掉。

修改：在错的词下划一横线，并在该词下面写出修改后的词。

注意：1. 每处错误及其修改均仅限一词

2. 只允许修改10处，多者（从第11处起）不计分。

This morning, I got an email from the library. It said the book I reserved was ready to be picking up. Because I had always been waiting to read it, so at that moment I was very exciting. Outside the library, I saw the man driving around the small parking lot, try to find a parking space. He head for the disabled parking space, the only one that was free. He got off his car with a pile of library book to return. Seeing that, I offered to return them to him. He thanked me and jumped quick in his car and drove off, keeping the disabled parking space free for someone needed it.

It's true that many dads in the wild aren't interested in parenting, but there are some that work pretty hard to give their little ones a good start. Maybe one of these dads will make you remember your own dad!

The male giant water bug doesn’t seem to mind a heavy load on his back for his kids. The female puts about 100 to 150 eggs on the back of the male, and then she leaves. Once the female is gone, the male has to look after the eggs. It usually takes one to two weeks for the eggs to hatch. The father giant water bug jumps around to make sure the growing eggs get enough air and water. All this time he can't fly because of the weight of the eggs growing rapidly on his back.

Now let's turn to the male stickleback fish. When the mother leaves after laying her eggs, the father tends his young. If the young fish go too far away, their father helps with their safe return by carrying them back in his mouth. The male stickleback looks after all his young — as many as 100 — until they can live on their own.

A similar example can be found in emperor penguins living in cold areas. The male emperor penguin goes without food while looking after his egg until it hatches. For about 62 to 67 days, the egg stays on top of the father's feet, in very cold temperatures that drop down to -39℃. As a result, the father may lose nearly 50 percent of his body weight while waiting for his baby penguin to be born!

1.What do we know about the giantwater bug?

A. It is unable to fly.

B. The eggs grow on the father's back.

C. The male must keep still to hatch the eggs.

D. The female looks after her eggs together with the male.

2.During the hatching period, the male emperor penguin ________.

A. is unable to eat

B. is fed by the female

C. tries to lose some weight

D. can't stand the cold weather

3.What is the best title for the text?

A. Mr. Moms in the Wild

B. Animals Do Have Feelings

C. Nature Loves Us like Our Dad

D. Childbirth in the Animal Kingdom

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