题目内容
People can’t see you when you’re speaking on the phone, but they can hear you. So, the way you speak is especially important. In fact, researchers have calculated that 80% of communication over the phone is through your tone of voice; and only 20% is from the words you use. Here are our top tips on how to speak over the phone.
1. Facial Expressions
Your facial expression can influence your voice. For example, if you smile, your voice will sound warm and friendly, just the opposite, if you have an angry look on your face, it can make you sound unpleasant.
2. Volume
If you speak too loudly, you could sound angry. And if you speak too softly, it’ll be difficult to hear you. So, speak loudly enough to be heard clearly, but not so loud that you’re shouting.
3. Pace
The pace of your voice is how quickly you speak. And this can show how you feel. For example, an angry person might speak faster than normal. Or a downhearted person might speak very slowly. Try speaking a little more slowly than normal. This will make you sound confident, and it’ll make it easier for the other person to understand you.
4. Gestures
Gesturing can influence the tone of your voice. When you gesture, you bring more air into the lungs, which can make your voice sound warmer. Gestures are also useful to help you stress the right words or even find the words you need. The best thing about gesturing during a phone call is that no one can see what you’re doing, so you can gesture as wildly as you like!
5. Movement
If you’re feeling nervous, stand up and move around. It will reduce the nervousness in your body and help your voice to sound more confident.
6. Pauses (停顿)
Using pauses every now and then can help you to slow down. This will make you sound more confident and in control. Also, if you pause after giving some new information, it’ll give the other person time to understand it. At the same time, listen to how the other person uses pauses. They could tell you something about the speaker’s feeling. For example, when a speaker is really angry, he might use pauses and says, “I... am... so... angry...”
1.How much of telephone communication is from the words you use?
A. 20%. B. 40%. C. 60%. D. 80%.
2.What can people do to reduce their nervousness on the phone?
A. Gesture wildly. B. Move around. C. Raise their voices. D. Make facial expressions.
3.How can pauses help people talk on the phone?
A. The speaker can show he is friendly. B. The speaker can tell more information.
C. The listener will feel confident and in control. D. The listener will have time to understand the words.
4.What is the passage mainly about?
A. How to control the speed of your speech. B. Different good ways of talking on the phone.
C. Reasons of making gestures while talking. D. How to improve communication among friends.
5.What is the writer’s opinion about telephone talk?
A. Your voice on the phone will show what you’re feeling.
B. Using too many pauses while talking will annoy others.
C. Speaking loudly makes it easier for others to understand you.
D. The words you use are more important than the way you speak.
1.A 2.B 3.D 4.B 5.A 【解析】 试题分析:短文介绍了在打电话时的一些主要技巧,如面部表情、音量、步调、动作及其停顿等。 1.A细节理解题。根据根据第一段第二行句子and only 20% is from the words you use.可知,只有20%来自你的用词。故选A。 2.B细节理解题。根据If you’re feelin...配对阅读 左栏是学生们的五种不妥行为或危险的情形,右边是老师所给出的七条建议。请搭配左右两栏。
66.1.Yesterday Li Hong found a stranger following her all the way.She ran home as quickly as possible. 67.2.Tom often uses earphones when walking outside. 68.3.It's a long way from Wang Jun's home to school, so he often sleeps all the way on the bus. 69.4.There are too many passengers on the bus today, and Li Feng puts his bag out of his reach. 70.5.The house is on fire and it is full of smoke, and you are in it. | A.You should press the cut with a piece of cloth to stop the blood, then go to hospital as quickly as possible. B.Don't use earphones when walking outside.It's dangerous to do so because you can't notice those cars, buses or trucks back and forth. C.Your bag should be put within your reach, or it is easy enough for the thieves to steal the things in your bag. D.If you are followed by a stranger, cross the street and go in the other direction.Next, go and get help from others if it is necessary.Don't go home directly.You are safer on the street than you are in your home alone. E.You can't leave school by yourself.Don't forget it's safer in school yard than the outside world. F.Don't sleep on buses, or you may miss the right stop. G.If your house catches fire and you have to escape through smoke, move on your hands and knees with your head 30 to 60 centimeters above the floor.Please remember there is cleaner and cooler air near the floor during the fire. |
配对阅读左栏是五种不良习惯或做法,右栏是七个建议。请根据五种不良做法或习惯,从右栏中给他们找出合适的改正建议。
11.1.Chasing (追逐)each other during the rest time between two classes may get you hurt. 12.2.Making a fire in the bedroom is very dangerous. 13.3.When you get angry with somebody,you may fight against him.It isn’t good at all. 14.4.If you go to swim in the river nearby without your teacher’s permission,you will be in danger. 15.5.Riding a bike inside the school-yard fast is regarded as one of the most dangerous things at school. | A.Some students die in this way.Without their teachers or parents nearby,they may not know what to do with dangerous things they meet in the river. B.So students must wait in line when they wait to get their meals in the dining hall. C.When class is over,you should have a short rest either inside or outside your classroom.But don’t run here and there. D.When it’s time for you to go to bed,you should turn off the lights and lie on your bed to sleep. E.Because you may burn the things inside your bedroom and even be killed by the fire. F.If you go home by bike,please don’t ride it until you are on the street outside your school. G.Some classmates are your friends.Even if you can’t agree with anything,you needn’t quarrel or fight.You should learn how to get along well with others. |