题目内容
阅读下面对话，从方框内7个选项中选择5个恰当的句子完成此对话，并把答题卡上对应题目的答案标号除黑。
A．When will it start?
B．You can book it on our website.
C．What can I do for you?
D．Enjoy yourself.
E．Where can I get the ticket?
F．Thank you for your help.
G．It’s wonderful.
A：Hello, this is Renmin Opera House.1.
B：Oh, hi. Do you still have tickets for the piano concert tonight?
A：One moment, please. Uh, yes, here are a few left.
B：That’s great!2.
A：At 7:30．
B：How long will it last?
A：It will last about two hours.
B：Sounds great. Can I book(预定) one ticket now?
A：Yes.3.
B：Well, but how can I do it?
A：Just go to our website, fill in your information choose a seat and pay online.
B：Sounds easy. 4.
A：At the gate at least half an hour before the show starts.
B： 5.
A：You’re welcome.
1.C 2.A 3.B 4.E 5.F 【解析】试题这是一篇电话对话。B想买今晚的钢琴音乐会的门票，打电话询问，A对其一一进行了解答。 1.根据B的回答Do you still have tickets for the piano concert tonight?，可知A问需要什么帮助。备选句子中，What can I do for you?符合句意，故选C。 ...
任务型阅读
请阅读下面短文，在短文后表格中的空白处填上适当的单词(注意：每空1个单词)。
Good communication skills are key to success in life, work and relationships. Without effective(有效的) communication, a message can turn into error, misunderstanding, or even disaster.
Communication is the process by which we exchange information between people. To communicate well is to understand and to be understood. Communication can be successful only when both the sender and the receiver understand the same information.
In today's highly informational and technological environment, it has become more important to have good communication skills. Here are some important steps to communicate effectively.
Know what you want to say and why understand clearly the purpose of your message. Know to whom you are communicating and why.
How will you say it? We all know that it's not always what you say, but how you say it , that matters. Begin by making eye contact. You show trust and confidence when you look at others in the eyes when you speak. Second, pay attention to your body language, since it can say so much more than your words. By standing with your arms easily at your side, you tell others that you are open to hearing what they have to say.
Communication is a two-way street. After you have said what you have to say, stop and listen. Practise your listening skills. Be considerate of others are talking, listen carefully and never cut them off.
Definition of communication | Communication is the process by which we exchange information 1.people. |
Some 2. for pay attention to communication skills | ●Key to success in life, work and relationships. ●Helping to understand each other. ●Being of much 3.at present as a result of the highly information and technological environment. |
Some steps to have an effective communication | ●Have a4. understanding of what your purposes, listeners and reasons are. ●Know how you say it because it is sometimes more important than what you say. ●Stop to listen after you have 5.your talk. |
