I was waiting for a phone call from my agent. He had left a message the night before, telling me that my show was to be canceled. I called him several times, but each time his secretary told me that he was in a meeting and that he would call me later. So I waited and waited, but there was still no call. Three hours passing by, I became more and more impatient. I was certain that my agent didn’t care about my work, and he didn’t care about me. I was overcome with that thought. I started to shout at the phone,“ Let me wait, will you? Who do you think you are?”
At that time I didn’t realize my wife was looking on. Without showing her surprise, she rushed in, seized the phone, tore off the wires, and shouted at the phone, “Yeah! Who do you think you are? Bad telephone! Bad telephone!” And she swept it into the wastebasket.
I stood watching her, speechless. What on earth?
She stepped to the doorway and shouted at the rest of the house, “Now hear this! All objects in this room — if you do anything to upset my husband, out you go!”
Then she turned to me, kissed me, and said calmly, “Honey, you just have to learn how to take control. ” With that, she left the room.
After watching a crazy woman rushing in and out, shouting at everything in sight, I noticed that something in my mood had changed. I was laughing. How could I have trouble with that phone? Her antics helped me realize I had been driven crazy by small things. Twenty minutes later my agent did call. I was able to listen to him and talk to him calmly.
【小题1】 Why did the author shout at the telephone?

根据短文内容，从短文后的选项中选出能填入空白处的最佳选项，选项中有两项为多余选项。
Several Ways to Respectfully Disagree
It’s easier to agree than disagree. But we can learn a lot from conversations where we don’t see eye to eye—if we can listen and talk rationally(理性地), that is. _1  These tips can help keep disagreements constructive.
Don’t make it personal. If you get upset, it can help to remember you’re mad at the idea or concept your parent (or friend, coach, coworker, etc.) is raising, not the person.
Use “I” statements to communicate how you feel, what you think, and what you want or need. 2  For example, telling your mom or dad, “You always remind me about my chores on Wednesdays when you know I have a lot of homework” has a very different tone from “I’m feeling pressured because I have a lot of homework tonight. Can I do those chores tomorrow?”
 3  Being a good listener is a way of showing that you respect and understand the other person’s idea. That makes it more likely he or she will do the same for you. When the other person is talking, try to stop yourself from thinking about why you disagree or what you’ll say next. Instead, focus on what’s being said. When it’s your turn to talk, repeat back any key point the other person made to show you listened and heard what was said.  4  
Stay calm. This is the most important thing you can do to keep a conversation on track. Of course, it’s a huge challenge to stay calm and rational when you feel angry about something. You may need to be the mature one who manages the conversation.
 5  Being helpful and considerate toward family members, teachers, or coaches in our everyday actions helps all of us establish a foundation for those times when we might disagree. 

Popular music in America is what every student likes． Students carry small radios with earphones and listen to music before class, after class, and at lunch． Students with cars buy large speakers and play music loudly as they drive on the street． Adult drivers listen to music on the car radio as they drive to work． They also listen to the news about sports, the weather, and the life of American people． Most of the radio programmes are music．
Pop or popular music singers make much money． They make CDs or tapes which radio stations in many places broadcast（广播）． Once the popular singer is heard all over the country, young people buy his or her tapes． Some of the money from these tapes comes to the singer． Wherever the singer goes, all the young people want to meet him or her． Now the singer has become a pop star．
There are other kinds of music that are popular among Americans． One is called folk music． It tells stories about the common life of Americans． Another is called western or country music． This was started by cowboys who would sing at night to the cows they were watching． Today, any music about country life and the love between a country boy and his girl is called western or country music．
【小题1】________ kinds of music are mentioned(提到) in this passage．

Hans was an honest fellow with a funny round good-humored face. Living alone, every day he worked in his garden. In all the countryside there was no garden so lovely as his. All sorts of flowers grew there, blooming in their proper order as the months went by, one flower taking another flower’s place, so that there were always beautiful things to see, and pleasant odors to smell.
Hans had many friends, the most devoted being the Miller. So devoted was the rich Miller to Hans that he’d never go by his garden without plucking a large bunch of flowers or a handful of sweet herbs, or filling his pockets with fruits. The Miller used to talk about noble ideas, and Hans nodded and smiled, feeling proud of having such a friend.
The neighbors thought it strange that the rich Miller never gave Hans anything in return, though he had hundreds of sacks of flour, many cows and sheep, but Hans never troubled his head about these, and nothing gave him greater pleasure than to listen to all the wonderful things about the unselfishness of true friendship.
In spring, summer, and autumn Hans was very happy, but when winter came, and he had no fruit or flowers to sell, he suffered from cold and hunger. Though extremely lonely, the Miller never came to see him then.
“There’s no good in going to see Hans while the snow lasts.” The Miller said to his wife, “When people are in trouble they shouldn’t be bothered. So I’ll wait till the spring comes when he’s happy to give me flowers.”
“You’re certainly very thoughtful,” answered his wife, “It’s quite a treat to hear you talk about friendship.”
“Couldn’t we ask Hans up here?” said their son. “I’ll give him half my meal, and show him my white rabbits.”
“How silly you are!” cried the Miller. “I really don’t know what’s the use of sending you to school. If Hans came up here, and saw our warm fire, our good supper, and our red wine, he might get envious, and envy is a most terrible thing, and would spoil anybody’s nature. I am his best friend, and I’ll always watch over him, and see that he’s not led into any temptation. Besides, if Hans came here, he might ask me for some flour. Flour is one thing, and friendship is another, and they shouldn’t be confused. The words are spelt differently, and mean quite different things. Everybody can see that.” He looked seriously at his son, who felt so ashamed that he hung his head down, and grew quite scared, and began to cry into his tea.
Spring coming, the Miller went down to see Hans. Again he talked about friendship. “Hans, friendship never forgets. I’m afraid you don’t understand the poetry of life. See, how lovely your roses are!”
Hans said he wanted to sell them in the market to buy back his things which were sold during the hard time of the winter.
“I’ll give you many good things. I think being generous is the base of friendship.” said the Miller. “And now, as I’ll give you many good things, I’m sure you’d like to give me some flowers in return. Here’s the basket, and fill it quite full.”
Poor Hans was afraid to say anything. He ran and plucked all his pretty roses, and filled the Miller’s basket, imagining the many good things promised by the Miller.
The next day he heard the Miller calling: “Hans, would you mind carrying this sack of flour for me to market?”
“I’m sorry, but I am really very busy today.”
“Well,” said the Miller, “considering that I’m going to give you my things, it’s rather unfriendly of you to refuse. Upon my word, you mustn’t mind my speaking quite plainly to you.”
Poor Hans was driven by his friendship theory to work hard for his best friend, leaving his garden dry and wasted.
One evening Hans was sitting by fire when the Miller came.
“Hans,” cried the Miller, “My little boy has fallen off a ladder and hurt himself, and I’m going for the Doctor. But he lives so far away, and it’s such a bad windy night. It has just occurred to me that you can go instead of me. You know I’m going to give you my good things, so you should do something for me in return.”
“Certainly,” cried Hans. He struggled into the stormy night, and got the doctor to ride a horse to the Miller’s house in time to save the boy. However, Hans got lost in the darkness, and wandered off into a deep pool, drowned.
At Hans’ funeral, the Miller said, “I was his best friend. I should walk at the head of the procession.” Every now and then he wiped his eyes with a handkerchief.
【小题1】From the passage, we can learn that Hans ___________.