To: "The Shoe People" <inquiries@shoepeople.com>
From: "John Trimbald" <jtconstruction@img.com>
Subject: Customer Complaint
To Whom it May Concern,
I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.
Thank you,
John Trimbald, Foreman, JT Construction
To: “John Trimbald” <jtconstruction @ img. com>
From: “The Shoe People” <inquiries @ shoepeople. com>
Dear Mr. Trimbald,
Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew.
Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order. Please excuse our oversight.
To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.
Sincerely,
Stan Mason, President
【小题1】The first email is basically an email of        .

To: "The Shoe People" <inquiries@shoepeople.com>

From: "John Trimbald" <jtconstruction@img.com>

Subject: Customer Complaint

To Whom it May Concern,

I have trusted the Shoe People to protect the feet of my employees for over ten years now. I recently purchased a few pairs of boots from your company for my crew. Though my men were initially satisfied with the boots, the soles began to fall apart on them after just twelve weeks. This was extremely surprising considering they came with a six year warranty. The boots are unsafe to wear because my men are pouring hot concrete. Please respond as soon as possible with instructions on how I can return the boots and receive a refund.

Thank you,

John Trimbald, Foreman, JT Construction

To: “John Trimbald” <jtconstruction @ img. com>

From: “The Shoe People” <inquiries @ shoepeople. com>

Dear Mr. Trimbald,

Thank you for your e-mail concerning the poor quality of our rubber soled black workboots. A representative will be by your office next week to pick up the damaged boots. We apologize for any inconvenience this has caused you and your crew.

Along with five new pairs of workboots for your crew (we included one extra pair), we have enclosed a free year's supply of sole protector spray. In our retail stores, this spray is always recommended to buyers who work on heated floors. This should have been brought to your attention at the time of your initial order. Please excuse our oversight.

To date we have had no complaints about these workboots from customers who have used the protector spray. However, should you use the spray and find that you are still unsatisfied with the boots, please return the boots and spray for a full refund. Thank you for supporting The Shoe People. Have a Happy New Year.

Sincerely,

Stan Mason, President

1.The first email is basically an email of        .

A．apology           B．sympathy          C．appreciation       D．complaint

2.What’s wrong with the boots John Trimbald bought?

A．The soles of the boots began to fall apart.

B．The color of the boots had shaded a lot.

C．The boots didn’t fit the workers well.

D．The patterns of the boots didn’t satisfy the workers.

3.What is the underlined word “spray” used for according to the passage?

A．To repair the damaged boots.              B．To protect the soles from heat.

C．To prevent the crew from danger.           D．To protect the boots from concrete.

4.According to the president of The Shoe People, John Trimbald        .

A．can exchange the damaged boots with new ones at any time

B．must return the damaged boots to any of the retail stores

C．will get new pairs of boots and a free year’s supply of spray

D．can return the damaged boots and spray for a full refund now

To be concerned with proper child development is to be concerned about making sure that children have daily access to both mothers’ and fathers’ parenting.

   If Heather is being raised by two mommies and Brandon is being raised by Daddy and his new husband-roommate, Heather and Brandon might have two adults in their lives, but  they are being deprived of the benefits found in the unique influences found in a mother and father’s differing parenting styles. Much of the value mothers and fathers bring to their children is due to the fact that mothers and fathers are different. And by cooperating together and complementing each other in their differences, they provide these good things that same-sex caregivers cannot. The important value of these gender-based differences in healthy child-development will be explored here.

   The fathering difference is explained by fathering scholar Dr. Kyle Pruett of Yale Medical School in his book Fatherneed: Why Father Care is as Essential as Mother Care for Your Child. Pruett says dads matter simply because “fathers do not mother.” A father, as a male parent, brings unique contributions to the job of parenting that a mother cannot.

   Likewise, a mother, as a female parent, uniquely impacts the life and development of her child, as Dr. Brenda Hunter explains in her book, The Power of Mother Love: Transforming Both Mother and Child. Erik Erikson explained that father love and mother love are qualitatively different kinds of love. Fathers love more dangerously because their love is more expectant than a mother’s love.

    Dr. Pruett also explains that fathers have a clear style of communication with children. Babuism by 8 weeks, can tell the difference between a male or female communicating with  them. Stanford psychologist Eleanor Maccoby, in her book The Two Sexes, explains mothers and fathers respond differently to babies. Mothers are more likely to provide warm care for a envying baby. Whether they realize it or not, children are learning at earliest age that men and women are different and have different ways of dealing with life, other adults and their children.

58．This passage is mainly about___________.

 A．three experts’ differen t arguments

 B．the introductions to the three famous books

 C．mothers and fathers’ different parenting styles

 D．the value of parents’ parenting in healthy child－development

59．Which can replace the underlined phrase “deprived of” in Para. 2?

 A．provided     B．kept       C．taken away      D．turned down

60．Which of the following about Dr. Pruett is TRUE?

 A．He thinks fathers make more contribution to the job of parenting than mothers.

 B．He thinks fathers have better communication with children than mothers.

 C．He thinks same – set caregivers cannot bring children good things.

 D．He thinks children need father care as well as mother card.

To be concerned with proper child development is to be concerned about making sure that children have daily access to both mothers’ and fathers’ parenting.

    If Heather is being raised by two mommies and Brandon is being raised by Daddy and his new husband-roommate, Heather and Brandon might have two adults in their lives, but  they are being deprived of the benefits found in the unique influences found in a mother and father’s differing parenting styles. Much of the value mothers and fathers bring to their children is due to the fact that mothers and fathers are different. And by cooperating together and complementing each other in their differences, they provide these good things that same-sex caregivers cannot. The important value of these gender-based differences in healthy child-development will be explored here.

   The fathering difference is explained by fathering scholar Dr. Kyle Pruett of Yale Medical School in his book Fatherneed: Why Father Care is as Essential as Mother Care for Your Child. Pruett says dads matter simply because “fathers do not mother.” A father, as a male parent, brings unique contributions to the job of parenting that a mother cannot.

   Likewise, a mother, as a female parent, uniquely impacts the life and development of her child, as Dr. Brenda Hunter explains in her book, The Power of Mother Love: Transforming Both Mother and Child. Erik Erikson explained that father love and mother love are qualitatively different kinds of love. Fathers love more dangerously because their love is more expectant than a mother’s love.

     Dr. Pruett also explains that fathers have a clear style of communication with children. Babuism by 8 weeks, can tell the difference between a male or female communicating with  them. Stanford psychologist Eleanor Maccoby, in her book The Two Sexes, explains mothers and fathers respond differently to babies. Mothers are more likely to provide warm care for a envying baby. Whether they realize it or not, children are learning at earliest age that men and women are different and have different ways of dealing with life, other adults and their children.

58．This passage is mainly about___________.

 A．three experts’ differen t arguments

 B．the introductions to the three famous books

 C．mothers and fathers’ different parenting styles

 D．the value of parents’ parenting in healthy child－development

59．Which can replace the underlined phrase “deprived of” in Para. 2?

 A．provided          B．kept         C．taken away      D．turned down

60．Which of the following about Dr. Pruett is TRUE?

 A．He thinks fathers make more contribution to the job of parenting than mothers.

 B．He thinks fathers have better communication with children than mothers.

 C．He thinks same – set caregivers cannot bring children good things.

 D．He thinks children need father care as well as mother card.

To be concerned with proper child development is to be concerned about making sure that children have daily access to both mothers’ and fathers’ parenting.
If Heather is being raised by two mommies and Brandon is being raised by Daddy and his new husband-roommate, Heather and Brandon might have two adults in their lives, but  they are being deprived of the benefits found in the unique influences found in a mother and father’s differing parenting styles. Much of the value mothers and fathers bring to their children is due to the fact that mothers and fathers are different. And by cooperating together and complementing each other in their differences, they provide these good things that same-sex caregivers cannot. The important value of these gender-based differences in healthy child-development will be explored here.
The fathering difference is explained by fathering scholar Dr. Kyle Pruett of Yale Medical School in his book Fatherneed: Why Father Care is as Essential as Mother Care for Your Child. Pruett says dads matter simply because “fathers do not mother.” A father, as a male parent, brings unique contributions to the job of parenting that a mother cannot.
Likewise, a mother, as a female parent, uniquely impacts the life and development of her child, as Dr. Brenda Hunter explains in her book, The Power of Mother Love: Transforming Both Mother and Child. Erik Erikson explained that father love and mother love are qualitatively different kinds of love. Fathers love more dangerously because their love is more expectant than a mother’s love.
Dr. Pruett also explains that fathers have a clear style of communication with children. Babuism by 8 weeks, can tell the difference between a male or female communicating with  them. Stanford psychologist Eleanor Maccoby, in her book The Two Sexes, explains mothers and fathers respond differently to babies. Mothers are more likely to provide warm care for a envying baby. Whether they realize it or not, children are learning at earliest age that men and women are different and have different ways of dealing with life, other adults and their children.

1. 1.

   This passage is mainly about___________.

   1. A.
      three experts’ differen t arguments
   2. B.
      the introductions to the three famous books
   3. C.
      mothers and fathers’ different parenting styles
   4. D.
      the value of parents’ parenting in healthy child-development
2. 2.

   Which can replace the underlined phrase “deprived of” in Para. 2?

   1. A.
      provided    
   2. B.
      kept      
   3. C.
      taken away     
   4. D.
      turned down
3. 3.

   Which of the following about Dr. Pruett is TRUE?

   1. A.
      He thinks fathers make more contribution to the job of parenting than mothers.
   2. B.
      He thinks fathers have better communication with children than mothers.
   3. C.
      He thinks same – set caregivers cannot bring children good things.
   4. D.
      He thinks children need father care as well as mother card.