A. Use business recordings

B. Speak slowly and clearly

C. Learn telephone manners

D. Practice often with a friend

E. Always be considerate of your friends

F. Make sure you understand the other speaker

Telephone tips

If the phone rings and someone speaks in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practice often. Here are a few tips for helping you improve your ability to answer a call in English.

1._______________

  Listening to someone speaking in a second language over the telephone can be very challenging because you cannot see the person you are trying to hear. However, it may be even more difficult for the person you are talking with to understand you. You may not realize that your pronunciation isn’t clear because your teacher and fellow students know and understand you. Pay special attention to your weak areas of your pronunciation when you are on the phone.

2._______________

  Don’t pretend to understand everything you hear over the telephone. Even native speakers ask each other to repeat and confirm information from time to time. This is especially important if you are taking a message for someone else. Learn the appropriate expressions that English speakers use when they don’t hear something properly. Don’t be afraid to remind the person to slow down more than once. Keep your telephone in an area that is away from other noise distractions such as a radio or television.

3._______________.

  Ask another student to practice talking on the phone with you. You might choose one night a week and take turns phoning each other at a certain time. Try to talk for at least fifteen minutes. You can talk socially, or role play different scenarios in a business environment. The most important thing about practicing telephone English is that you are not able to see each other’s mouths.

4. _______________. 

  There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are accurate. Make sure you have a pen handy so that you can repeat the information and check your comprehension.

5._______________.

  The way that you speak to your best friend on the phone is very different from the way you should speak to someone in a business setting. Many speakers make the mistake of being too direct on the telephone. It is possible that the person on the other line will think that you are being rude on purpose if you don’t use formal language in certain situations. Sometimes just one word such as could or may is necessary in order to sound polite. Take the time to learn how to answer the phone and say goodbye in a polite manner, as well as all the various ways one can start and end a conversation casually.

Listening to someone on the telephone is like listening to a taped recording in class. The only difference is that you have to talk back! Follow the tips above and remember that practice makes perfect!

A. Use business recordings

B. Speak slowly and clearly

C. Learn telephone manners

D. Practice often with a friend

E. Always be considerate of your friends

F. Make sure you understand the other speaker

Telephone tips

If the phone rings and someone speaks in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practice often. Here are a few tips for helping you improve your ability to answer a call in English.

61._______________

Listening to someone speaking in a second language over the telephone can be very challenging because you cannot see the person you are trying to hear. However, it may be even more difficult for the person you are talking with to understand you. You may not realize that your pronunciation isn’t clear because your teacher and fellow students know and understand you. Pay special attention to your weak areas of your pronunciation when you are on the phone.

62._______________

Don’t pretend to understand everything you hear over the telephone. Even native speakers ask each other to repeat and confirm information from time to time. This is especially important if you are taking a message for someone else. Learn the appropriate expressions that English speakers use when they don’t hear something properly. Don’t be afraid to remind the person to slow down more than once. Keep your telephone in an area that is away from other noise distractions such as a radio or television.

63._______________.

Ask another student to practice talking on the phone with you. You might choose one night a week and take turns phoning each other at a certain time. Try to talk for at least fifteen minutes. You can talk socially, or role play different scenaries in a business environment. The most important thing about practicing telephone English is that you are not able to see each other’s mouths.

64. _______________.

There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are accurate. Make sure you have a pen handy so that you can repeat the information and check your comprehension.

65._______________.

The way that you speak to your best friend on the phone is very different from the way you should speak to someone in a business setting. Many speakers make the mistake of being too direct on the telephone. It is possible that the person on the other line will think that you are being rude on purpose if you don’t use formal language in certain situations. Sometimes just one word such as could or may is necessary in order to sound polite. Take the time to learn how to answer the phone and say goodbye in a polite manner, as well as all the various ways one can start and end a conversation casually.

Listening to someone on the telephone is like listening to a taped recording in class. The only difference is that you have to talk back! Follow the tips above and remember that practice makes perfect!

下面文章中有五处（第81-85题）需要添加小标题。请从以下选项（A、B、C、D、E和F）中选出符合各段意思的小标题。选项中有一项是多余选项。
A. Use business recordings
B. Speak slowly and clearly
C. Learn telephone manners
D. Practice often with a friend
E. Always be considerate of your friends
F. Make sure you understand the other speaker
Telephone tips
If the phone rings and someone speaks in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practice often. Here are a few tips for helping you improve your ability to answer a call in English.
81._______________
Listening to someone speaking in a second language over the telephone can be very challenging because you cannot see the person you are trying to hear. However, it may be even more difficult for the person you are talking with to understand you. You may not realize that your pronunciation isn’t clear because your teacher and fellow students know and understand you. Pay special attention to your weak areas of your pronunciation when you are on the phone.
82._______________
Don’t pretend to understand everything you hear over the telephone. Even native speakers ask each other to repeat and confirm information from time to time. This is especially important if you are taking a message for someone else. Learn the appropriate expressions that English speakers use when they don’t hear something properly. Don’t be afraid to remind the person to slow down more than once. Keep your telephone in an area that is away from other noise distractions such as a radio or television.
83._______________.
Ask another student to practice talking on the phone with you. You might choose one night a week and take turns phoning each other at a certain time. Try to talk for at least fifteen minutes. You can talk socially, or role play different scenarios in a business environment. The most important thing about practicing telephone English is that you are not able to see each other’s mouths.
84. _______________. 
There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are accurate. Make sure you have a pen handy so that you can repeat the information and check your comprehension.
85._______________.
The way that you speak to your best friend on the phone is very different from the way you should speak to someone in a business setting. Many speakers make the mistake of being too direct on the telephone. It is possible that the person on the other line will think that you are being rude on purpose if you don’t use formal language in certain situations. Sometimes just one word such as could or may is necessary in order to sound polite. Take the time to learn how to answer the phone and say goodbye in a polite manner, as well as all the various ways one can start and end a conversation casually.
Listening to someone on the telephone is like listening to a taped recording in class. The only difference is that you have to talk back! Follow the tips above and remember that practice makes perfect!

下面文章中有五处（第81-85题）需要添加小标题。请从以下选项（A、B、C、D、E和F）中选出符合各段意思的小标题。选项中有一项是多余选项。

A. Use business recordings

B. Speak slowly and clearly

C. Learn telephone manners

D. Practice often with a friend

E. Always be considerate of your friends

F. Make sure you understand the other speaker

Telephone tips

If the phone rings and someone speaks in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practice often. Here are a few tips for helping you improve your ability to answer a call in English.

81._______________

Listening to someone speaking in a second language over the telephone can be very challenging because you cannot see the person you are trying to hear. However, it may be even more difficult for the person you are talking with to understand you. You may not realize that your pronunciation isn’t clear because your teacher and fellow students know and understand you. Pay special attention to your weak areas of your pronunciation when you are on the phone.

82._______________

Don’t pretend to understand everything you hear over the telephone. Even native speakers ask each other to repeat and confirm information from time to time. This is especially important if you are taking a message for someone else. Learn the appropriate expressions that English speakers use when they don’t hear something properly. Don’t be afraid to remind the person to slow down more than once. Keep your telephone in an area that is away from other noise distractions such as a radio or television.

83._______________.

Ask another student to practice talking on the phone with you. You might choose one night a week and take turns phoning each other at a certain time. Try to talk for at least fifteen minutes. You can talk socially, or role play different scenarios in a business environment. The most important thing about practicing telephone English is that you are not able to see each other’s mouths.

84. _______________. 

There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are accurate. Make sure you have a pen handy so that you can repeat the information and check your comprehension.

85._______________.

The way that you speak to your best friend on the phone is very different from the way you should speak to someone in a business setting. Many speakers make the mistake of being too direct on the telephone. It is possible that the person on the other line will think that you are being rude on purpose if you don’t use formal language in certain situations. Sometimes just one word such as could or may is necessary in order to sound polite. Take the time to learn how to answer the phone and say goodbye in a polite manner, as well as all the various ways one can start and end a conversation casually.

Listening to someone on the telephone is like listening to a taped recording in class. The only difference is that you have to talk back! Follow the tips above and remember that practice makes perfect!

下面是五位读者写给某一报社编辑征求建议的信。阅读第61至65题中的来信和A至F的回信，选出符合来信的最佳选项，并在答题纸上将该选项标号涂黑。选项中有一项是多余选项。

61．        .

Dear editor,

I am a junior at university majoring（读……专业）in law I’m interested in administrative law and plan to study it during my postgraduate years. But my dream is to be a great reporter. My question is : is it possible for me to be a reporter if I major in administrative law? I’m worried about my future. Please help me.

62．        .

Dear editor,

I am a university junior in public administration. I like English very much and I once tried unsuccessfully to change my major to English. So I decided to take the postgraduate exam and learn more English in graduate school. But since my first degree isn’t in English, it’s unlikely that I’ll be enrolled as an English major. Are there any non English majors that also offer English training so that I can master the language after graduation and find a good job?

63．        .

Dear editor,

    I was born in a remote country area in northwest China and had to give up school because of poverty, leaving my compulsory education unfinished. Afterwards, I helped my parents with farm work for four years. Then I left home and have worked as a waitress for one year in Xi’an, Shanxi Province. I am now 20, young and determined. This life as a waitress earning less than 500 yuan a month can really ruin my youth. Could you give me some advice for my future.

64．        .

Dear editor,

    I’m a freshman majoring in Japanese. I also have a great love for English and my English level is fairly good. But now I’m worried that if I take a job as a Japanese interpreter or translator in the future, I’ll lose touch with English. Is there a job that can combine both my major and my interest?

65．        .

Dear editor,

I’m in a situation that makes me very confused. I got two job offers at the same time. One is a small, private company doing foreign trade, which I’m interested in. The other is large, famous company. However, the job isn’t so related to foreign trade. Furthermore, the second company is far away from my family and friends. I have to make a choice right now. I need your help.

A．Editor writes:

It all depends on what you value most in your work. If you think your interests are the most important, choose the first company. If you value a big company’s working experience, then go with that one. Of course, you need to consider other factors, like compensation, commute time, on the job training, and family and friends.

B．Editor writes:

I have been working in media for over five years and have met lost of reporters. Actually, very few of them major in journalism. They have various educational backgrounds, including international politics, philosophy, law, even computer science. Writing a good news story is difficult. Reporters have to have a clear understanding of the issues they’re working on. Their job often requires some expertise in certain fields. So, if you’re going to be a journalist in the future, your knowledge in administrative law will surely be a plus not a disadvantage.

C．Editor writes:

Getting into an internship（实习）could be very competitive, and you’ll need to use all the sources to maximize your chances of getting in. Not only teachers, but family, friends and students a few grades above you may also be sources of information. Try them all. Actually, I think most professionals don’t like being interrupted by students asking about internships all the time. So try to locate human resources people and their e mail address and send your resume that way, instead of trying to locate them through a phone call.

D．Editor writes:

Don’t worry. And good English skills you have won’t be wasted in future. You could be a trilingual translator, which surely makes you more competitive than those who have only mastered one language. You could also find a position in a Japanese company that needs you to communicate with European or American customers. The globalized world needs more trilingual or even multilingual experts.

E．Editor writes:

You’re young and aspiring, I think you surely deserve a better life. People say education can change one’s fate. Have you ever thought about continuing your study? When I was reading your letter, I was impressed by your good English. You must be intelligent and talented. You could start learning by yourself from some high school or even primary school textbooks It might take a couple of years, but I’m sure you can eventually enter a university if you work hard. You could apple for grants（助学金）to cover your tuition and living costs. I believe your life will be back on track after you strengthen your overall abilities through higher education.

F．Editor writes:

Yes, some schools, most related to business studies, provide some English training,

For example, at University of International Business and Economics in Beijing, many postgraduate courses are taught in English and use English textbooks. Such courses include international trade and LLM（Master of Law）. You can visit some university’s websites for course details.