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E
To: manger @ tastytreat.com
Date: Monday, 7 October, 3:34 p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic. When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full repayment for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours Sincerely,
Raymond Yuen
72．We learn from the text that, before Saturday, Mr. Yuen _________ .
A. was satisfied with the restaurant B .was disappointed with the restaurant
C .had to wait for his table D .rarely ate at the restaurant
73．The head waiter didn’t believe Mr. Yuen because _________ .
A．the waitress stopped working and hadn’t told him about it
B．he believed that the cockroach was garlic
C．he didn’t want to pay Mr. Yuen back
D．the manager was on holiday
74．Mr. Yuen demanded that Mr. Price _________ .
A．say sorry to his family
B．let the head waiter stop working in the restaurant
C．get the head waiter to say sorry
D．get the head waiter and Janet to say sorry
75．What does Mr. Yuen want to pay for now?
A．Two meals. B．Their meals. C．Nothing. D．Only the drinks.
完成句子（共10小题；每小题1分，，满分10分）
1.The school year ____ _____ _____ (被分成)two semesters.
2.They have ____ _____ (建造)a lot of high-rise buildings recently.
3.She explains exactly what is happening and _____ ______ _____ (因此)my work is improving.
4.Travelling _____ _____ ______ (以……速度)over 400 kilometers per hour, the train can complete the 30-kilometre journey in eight minutes.
5.When we use metals, it is important to know how they _____ _____ (对……起反应)different substances.
6.NSFNET _____ _____ _____ the Inter-Network, or “Internet”. （作为…而闻名）
7.The reaction of metals with these substances can be _____ _____ _____（按顺序排列）
8.In America, students and teachers are quite _____ _____ each other, but teachers can have big problems with discipline. （和……在一起很放松）
9.Ghan _____ _____ _____ Afghanistan （是…的缩写）
10.She gave us instructions and then we worked _____ _____ （单独地，独自地）
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E
To: manger @ tastytreat.com
Date: Monday, 7 October, 3:34 p.m.
From: raymondyuen@ canada.net
Subject: Complaint
Dear Mr. Price,
I have eaten in your restaurant many times and have always been happy with the food and service. This makes what happened last Saturday even more disappointing.
It was my son’s birthday so we booked a non-smoking table at your restaurant for 7:30 p.m. We arrived on time but were told that our table was not yet ready. At 8:00 p.m., we were given a table in the smoking section. I asked to move but I was told that there were no other tables. A lot of people were smoking so it was uncomfortable and unhealthy.
Our first waitress, Janet, was very polite and helpful. She gave us free drinks for waiting so long. Our food also came quickly and looked fresh and tasty. When my wife had eaten most of her meal, she found a dead cockroach (蟑螂) in her vegetables. She was shocked and wanted to leave. At first, the waitress told us it was a piece of garlic. When we told her that garlic does not have legs, she apologized and took the food away.
We asked for the bill, expecting not to pay for my wife’s meal. Nobody came. After 15 minutes, I asked to see the manager. The head waiter told us that you were on holiday I complained again about the horrible cockroach. He told me Janet had finished work. He didn’t believe my story and gave me a bill for three meals. I argued with him but was forced to pay.
The waitress, Janet, was always friendly, but I would like an apology from your impolite head waiter and a full repayment for our meal. It cost $68. Until then, I will not be eating at your restaurant or recommending it to anyone.
You can contact me at 742-3254 or through e-mail if you want more information.
Thank you for your attention.
Yours Sincerely,
Raymond Yuen
72．We learn from the text that, before Saturday, Mr. Yuen _________ .
A. was satisfied with the restaurant B .was disappointed with the restaurant
C .had to wait for his table D .rarely ate at the restaurant
73．The head waiter didn’t believe Mr. Yuen because _________ .
A．the waitress stopped working and hadn’t told him about it
B．he believed that the cockroach was garlic
C．he didn’t want to pay Mr. Yuen back
D．the manager was on holiday
74．Mr. Yuen demanded that Mr. Price _________ .
A．say sorry to his family
B．let the head waiter stop working in the restaurant
C．get the head waiter to say sorry
D．get the head waiter and Janet to say sorry
75．What does Mr. Yuen want to pay for now?
A．Two meals. B．Their meals. C．Nothing. D．Only the drinks.
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One summer my friend and I decided to go to Italy for a holiday and we decided to travel there without going through a travel agency. You know, you would be submerged (淹没) in crowds of tourists and lose lots of opportunities to get familiar with the country more closely. We started to think over our trip and managed to come up with a free tour of Italy.
The trip was not very long but it was still very impressive. We look forward to going there again! Of course, we spent lots of time arranging the trip, but it was well worth it! Of course I was afraid that something would go wrong and I was especially anxious about my visa, but everything went quite smoothly in the end.
The most difficult part was getting a visa without an invitation. In the Italian consulate(领事馆), one must hand in some official paper proving that one has a hotel booked for oneself in order to get the visa. Then we had to solve the ticket problem. Airlines often sell cheap tickets and we bought ours far in advance. The next step was to book a hotel. We finally booked a hotel about thirty km away from the heart of Rome and it was the perfect choice for our trip.
Every day we took a train that carried us to the heart of Rome. Our big house, which was surrounded by the forest, was a rare girl for the fresh air and absolute silence, beautiful views, hospitable (好客的) hosts, comfortable living conditions delighted us to no end. Besides this, we were very lucky that our mistress was Russian. She gave us a lot of advice that was of great use. She told us what transport to choose and where the best places to go.
Don’t be afraid to arrange your trip by yourself. It’s not difficult! The only thing I'll say right now is that we really enjoyed traveling by ourselves. We walked with a map and a guide-book to wherever we wanted and we even met some of our fellow countrymen on the way just two or three times. So, if you're also planning a "single" trip, don't forget to take a Russian-Italian phrasebook as people in Italy prefer to speak in their native tongue.
1.Why does the author want to go to Italy again?
A. He had a great time there.
B. Italy has a lot of attractions.
C. His friend invited him there.
D. He didn't stay in Italy long enough.
2.What does the author think was the hardest in preparing for his Italian trip?
A. Buying cheap airline tickets to Italy before the traveling
B. Getting a visa without an invitation from the Italian consulate.
C. Booking a comfortable hotel on his own in Rome.
D. Solving the ticket problem far in advance.
3.In the fourth paragraph the author mainly explains
A. the reason why he chose to live in the center of Rome
B. the reason why the hotel he booked was the right choice
C. what transport they chose to travel in their Italian trip
D. the reason why the mistress gave them some advice
4.Which of the following questions has NOT been answered in the passage?
A. Why did the author decide to go to Italy for a holiday for the first time?
B. Why did the author decide not to follow a travel agency?
C. How did the author prepare for his trip?
D. What tools did the author use for his traveling?
5.From the text we can know the author
A. enjoys traveling everywhere in the world
B. likes being accompanied by tour guides
C. advises us to arrange trips by ourselves
D. met with a lot of his countrymen in Italy www..com
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