摘要:53.A.ho.use B.money C.health D.time

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阅读理解

  When a consumer finds that what she or he bought is faulty or in some other way does not live up to the manufacturer's claim for it, the first step is to present the warranty(保单), or any other records which might help, at the store of purchase.In most cases, this action will produce results.However, if it does not, there are various means the consumer may use to gain satisfaction.

  A simple and common method used by many consumers is to complain directly to the store manager.In general, the "higher up" the consumer takes his or her complaint, the faster he or she can expect it to be settled.In such a case, it is usually settled in the consumer's favor, assuming he or she has a just claim.

  Consumers should complain in person whenever possible, but if they cannot get to the place of purchase, it is acceptable to phone or write the complaint in a letter.

  Complaining is usually most effective when it is done politely but firmly, and especially when the consumer can demonstrate what is wrong with the item in question.If this cannot be done, the consumer will succeed best by presenting specific information as to what is wrong, rather than by making general statements.For example, "The left speaker does not work at all and the sound coming out of the right one is unclear" is better than "This stereo(立体声音响)does not work."

  The store manager may advise the consumer to write to the manufacturer.If so, the consumer should do this, stating the complaint as politely and as firmly as possible.But if a polite complaint does not achieve the desired result, the consumer can go a step further.She or he can threaten to take the seller to court or report the seller to a private or public organization responsible for protecting consumers' rights.

(1)

If a consumer wants a quick settlement of his problem, it's better to complain to ________.

[  ]

A.

a shop assistant

B.

the manufacturer

C.

the store manager

D.

a public organization

(2)

The most effective complaint can be made by ________.

[  ]

A.

showing the faulty item to the manufacturer

B.

explaining exactly what is wrong with the item

C.

saying firmly that the item is of poor quality

D.

asking politely to change the item

(3)

According to the passage, the last way a consumer has to use is ________.

[  ]

A.

to write to the producer

B.

to quarrel with the manager

C.

to collect several fighters to threaten the seller

D.

to threaten to take the seller to court

(4)

The passage tells us ________.

[  ]

A.

how to make an effective complaint about a faulty item.

B.

how to settle a consumer's complaint about a faulty item

C.

how to avoid buying a faulty item

D.

how to deal with complaints from customers

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  Cooks around the globe like it; housewives have used it for centuries to add flavor to their cooking and grandmothers have always had some doubt about what our science has found out about it. Chinese garlic(大蒜) is a wonder drug.

    Garlic is one of the most effective and common medicines for the common cold. The best way to eat it is in hot soup, but another interesting way is to put some slices of raw garlic over bread. It helps clear up the nose as well as decongesting (解除充血) the chest. In fact, a slice of raw garlic eaten every day keeps almost all illness away. But most of us are quite afraid of its strong smell so we do not take this seriously.

    There is a word of caution, however. Since it is a warming and drying herb, people with a hot body should use it carefully. For some people, garlic may cause stomach pains or some other problems. Also in many cases, garlic has been known to make conditions like sleeplessness even worse. It can affect the mind and concentration, so garlic is best avoided for people performing activities that require concentration. People who easily get angry or have a red face should use garlic carefully.

    In many cases, garlic may cause heat in the body. Also, because it has such strong chemical elements, some people simply cannot stand it.

    Another point of caution is that since it is a blood-thinning agent, patients are advised to consult their doctors before they start taking garlic in regular quantities. In a healthy person, its intake can keep a person free of all kinds of physical discomfort over a long period of time.

26. What do we know about garlic?    

A. Few cooks like using it when cooking dishes.

B. It’s not effective in treating the common cold.

C.Old people are more in favor of eating garlic than young people.

D. There’s more than one way to take garlic as a medicine.

27.Which of the following statements is NOT true according to the third paragraph?    

A. Eating much garlic makes it easy for people to sleep.

B. Garlic can affect the mind and concentration of people.

C. People who suffer from stomach pains are not advised to eat garlic.

D. People who easily get angry are advised to use garlic carfully.

28. What should patients do before starting to take garlic in regular quantities?    

A. Ask for a doctor’s advice.

B. Have garlic cooked.

C. Take other medicine together.

D. Spend more time sleeping.

29. It can be concluded from the passage that  

A. the more garlic people take, the healthier they will be.

B. garlic is called the wonder drug for its strong smell.

C. garlic is not suitable for all people.

D. garlic may make people free of all illness for the whole life.

30. What’s the passage mainly about?    

A. How garlic is used in cooking.

B. The uses of garlic and some health warnings.

C. The history of garlic use.

D. A cure for the common cold.

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阅读理解

阅读下列短文,从每题所给的四个选项(A,B,C,D)中,选出最佳选项。

  Perhaps you have been told about some habits that keep a person from reading fast and have been strongly asked to break those habits which you might have.

  Do you still have any of these bad habits? Check yourself by answering“yes”or“no”to the following questions.

  1.Do you move your lips when reading silently?

  2.Do you point to words with your finger as you read?

  3.Do you move your head from side to side as you read?

  4.Do you read one word at a time?

  If you answer“yes”to any of these questions, start at once to break the habit.

  If you move your lips, hold your fingers over them, or hold a piece of paper between your lips while you are reading. Then if your lips move, you'll know it and can stop them.

  If you point to words, hold the two sides of your book, one side with your left hand and the other side with your right hand. Then you will not have a free finger to use while reading.

  If you move your head, place your chin in one hand, and hold your head still.

  If you read no more than one or two words at a time, you need to work very hard in learning to take in more words at each glance as your eyes travel across the lines of words.

1.You may hold your fingers over your lips while reading so as to ________.

[  ]

A.hold a piece of paper between them

B.keep yourself from talking to others

C.feel whether your lips move or not

D.tell others to be silent

2.When your eyes travel across the lines of words ________.

[  ]

A.you need to read the words out

B.you need to read several words at a time

C.you need to remember every word

D.you need to look at every word carefully

2.When you read, you'd better not ________.

[  ]

A.use your fingers to point to words

B.hold your books with your hands

C.keep your head still

D.do any of the things mentioned above

3.The selection mainly talks about ________.

[  ]

A.the bad habits in reading

B.the way to read fast

C.the importance of fast reading

D.what books to read

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