题目内容
“Overall, export performance will be ________ better, and it's going to accelerate in the ________ Months.”said an economist in HongKong.
- A.more, coming
- B.much, following
- C.1ittle, to come
- D.less, to follow
Do you remember last summer, when angry travelers were urging the government to do something about airline customer service? Airlines 36 to improve, and they adopted (采用) new standards just before Christmas. 37 as another summer nears, plenty of 38 travelers don’t see much improvement in customer 39 overall.
This month, the Department of Transportation’s (DOT) office will publish its first critical 40 on whether airlines are 41 their promises. One survey suggests problems: the number of 42 to the DOT about the top 10 airlines in the first 43 rose 89% from a year ago .
Hit last summer by passenger complaints and the threat (威慑) of consumer-protection laws by the 44 _, 14 airlines 45 to adopt a set of basic customer-service standards called Customers First . The “12 promises” to passengers were introduced 46 a major effort to improve service. Since then, airlines have been redesigning websites , retraining employees and upgrading technology
Recently, DOT inspector general Kenneth Mead, at McCain’s request, sent 20 examiners to airports to 47 whether each airline is doing what it promised. Mead warns travelers shouldn’t 48 too much. Most of the promises are 49 better communication with customers , not problems with flights .
“Passengers should show more understanding to airlines about their 50 to better air service.” Spokeswoman Shelly Sassoon says. “And when 51 are made, it takes a long time for them to be noticed,” she says.
Now, the efforts may be working. During the first quarter, Delta had the second-lowest rate of complaints among the 52 10 carriers. 53 , its rate, along with other carriers’, is up from last year. McCain and other lawmakers say there may be a 54 to pass new consumer-protection 55 .
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A firm handshake is key to interview success. As any serious job-hunter knows, it helps to dress smartly and smile at that all-important interview. But research has showed that a firm handshake is what really matters when it comes to impressing potential employers.
The US research looked at 98 undergraduates taking part in mock (模拟) interviews with businesses. As each undergraduate was graded on their overall performance, five "handshake raters" also marked them on their grasp, strength, duration, vigor and eye contact.
Professor Greg Stewart, from the University of Iowa, who led the study, said those who scored highly with the handshake raters were also considered to be the most hirable by the interviewers. Students with " wimpy" shakes were judged to be more timid and less impressive.
The study also found women with a firm handshake were likely to be evaluated more favorably than their male counterparts.
Professor Stewart said: "We've always heard that interviewers make up their mind about a person in the first two or three minutes of an interview. But we found that the first impression begins with a handshake that sets the tone for the rest of the interview. We don't consciously remember a person's handshake but it is one of the first non-verbal clues we get about the person's overall personality, and that impression is what we remember."
Women were less likely to have a highly rated handshake, partly because traditionally they shake hands less than men. But when women did possess a firm handshake, they were likely to be evaluated more favorably than their male counterparts.
Body language experts warn, however, that the firmness needs to be just right, - as an over enthusiastic "bone crusher" handshake can indicate self-importance, a controlling personality and a lack of trustworthiness.
The handshake is thought to have originated in medieval Europe as a way for kings and knights to show that they did not intend to harm each other and possessed no hidden weapons.
【小题1】The passage is probably intended for ______.
A.job-hunters | B.an undergraduate | C.employers | D.handshake raters |
A.dressing smartly is more important than a firm handshake |
B.smile has no effect on impressing potential employers |
C.a firm handshake is more important than dressing smartly, and smile |
D.dressing smartly, smile and a firm handshake are of the same importance |
A.The firmer your handshake is the better impression you leave. |
B.The undergraduates without a firm handshake are thought to be less impressive. |
C.Generally speaking, women shake hands less with others. |
D.It's said that the handshake dates back to medieval Europe. |
A.Women with a firm handshake were likely to leave a better impression than men. |
B.A successful job interview starts with a firm handshake. |
C.Dressing, smile and a firm handshake are all important to a successful job interview. |
D.Job interview success depends on interviewees' body language. |
Plants have family values, too; it seems, with new research suggesting they can recognize close relatives in order to work together.
An ability to tell family from strangers is well known in animals, allowing them to cooperate and share resources, but plants may possess similar social skills, scientists believe.
Susan Dudley and Amanda File of McMaster University in Ontario, Canada, report they have demonstrated for the first time that plants can recognize their kin.
This suggests that plants, though lacking recognition and memory, are capable of complex social interactions.
“Plants have this kind of hidden but complicated social life,” Dudley said.
The study found plants from the same species of beach-dwelling wildflower grew aggressively alongside unrelated neighbors but were less competitive when they shared soil with their families.
Sea rocket, a North American species, showed stronger and healthier root growth when planted in pots with strangers than when raised with relatives from the same maternal(母系的) family, the study found.
This is an example of kin selection, a behavior common in animals in which closely related individuals take a group approach to succeeding in their environment, the researchers said.
Kin selection also applies to competition, because if family members compete less with each other, the group will do better overall. “Everywhere you look, plants are growing right up next to other plants,” Dudley said,“ Usually it’s a case of each plant for itself. But sometimes those plants are related, and there are benefits to not wasting resources on being competitive, and there is not really a cost to not being competitive as long as your neighbor is also not being competitive.”
Learning and memory appear to be important for kin recognition in animals, but this isn’t an option for plants, she noted.
Some researchers speculate(猜测) that plants communicate through their roots, identifying themselves using tiny chemical signatures specific to each plant’s family.
【小题1】What’s the main idea of the message?
A.Studies find plants can recognize, communicate with relatives. |
B.Kin selection is important for plants. |
C.Animals can recognize and memorize their relatives. |
D.Competition asks plants to recognize their relatives. |
A.Animals can recognize and memorize their relatives. |
B.Animals’ social skill is to cooperate and share resources. |
C.Animals’ social skill can recognize close relatives in order to work together. |
D.Animals’ social skill is no use at all. |
A.grow well | B.compete with other kinds of plants |
C.strengthen the relationship among siblings | D.find which one is the best |
A.sea rocket is a South American species |
B.sea rocket grows aggressively alongside unrelated neighbors |
C.sea rocket grows aggressively alongside its siblings |
D.sea rocket is a kind of bush without flowers |
A.Plants communicate by using tiny chemical signatures specific to each plant’s family. |
B.Plants communicate with each other through their roots. |
C.Plants communicate with each other by their leaves. |
D.Plants communicate with each other with their flowers. |