Dear Mr Price,

I have eaten in your restaurant many times and have always been happy with the food and service.What happened last Saturday evening made me disappointed.

  It was my son's birthday so we booked a no-smoking table at your restaurant for 7:30 p.m.We arrived on time but were given a table in the smoking section.I asked to move but was told that there were no other tables.A lot of people were smoking so it was uncomfortable.

Our first waitress,Janet,was polite and helpful.She gave us free drinks for waiting not long.Our food also came quickly and looked fresh and nice.When my wife had eaten most of her meal,she found a dead cockroach (蟑螂) in the vegetables,she was shocked and waned to leave.At first,the waitress told us it was a piece of garlic(大蒜).When we told her that garlic did not have legs,she apologized and took the food away.

  We asked for the bill,expecting not to pay for my wife's meal.Nobody came.After 15 minutes,I asked to see the manager.The head waiter told us that you were on holiday.I complained again about the horrible cockroach. He told me Janet had finished working.He didn't believe my story and gave me bill for three meals.I argued with him but was forced to pay.

The waitress,Janet,was always friendly,but I would like an apology from your impolite head waiter and a full refund for our meals which cost $68.Until then,I will not eat at your restaurant or recommend it to anyone.

You can contact me at 7423254 or through E-mail if you want more information.

  Thank you very much for your attention.

Yours sincerely

1.Mr Yuan ______ before last Saturday.

A.had no complaints with the restaurant

B.was disappointed with the restaurant

C.had to wait for his table

D.rarely ate the restaurant

2.Mr Yuan's family ______.

A.were late so they had to sit in the smoking section.

B.got to the restaurant at 8:00 p.m.

C.had to wait for 30 minutes before they were given a table

D.were happy with their table

3.The head waiter didn't believe Mr Yuan because ______.

A.the waitress didn't tell him what had happened.?

B.he had heard that the cockroach was garlic

C.he didn't want to give Mr Yuan a refund

D.the manager was on holiday

WELCOME
Welcome to Windsor Castle, the oldest and largest occupied castle in the world. Windsor is one of the official residences (住所)of the Queen, who sometimes stays here.
Audio tours
Free audio tours are available on leaving the Admission Centre at the start of your visit. There is a descriptive audio tour for blind and poor sighted visitors.
Guided tours
Visitors can explore the history of the Castle through a tour of the Precincts with an expert guide. Tours depart at regular intervals throughout the day from the Courtyard and finish at the entrance to the State Apartments.
Visitors with children
For those visiting with children, a special family tour and various activities are offered during school holidays and at weekends. Please note that, for safety reasons, pushchairs are not permitted in the State Apartments. However, baby carriers are available to borrow.
St George’s Chapel
Visitors arriving at the Castle after 15:00 from March to October are advised to visit St George’s Chapel first before it closes.
Shopping
Shops offer a wide range of souvenirs designed for the Royal Collection, including books, postcards, china, jewellery, and children’s toys. Please ask at the Middle Ward shop about our home delivery service.
Refreshments
Bottled water can be purchased from the Courtyard and Middle Ward shops. From April to September ice cream is also available. Visitors wishing to leave the Castle for refreshments in the town may obtain reentry permits from the castle shops. Eating and drinking are not permitted in the State Apartments of St George’s Chapel.
Photography and mobile phones
Non-commercial photography and filming are welcomed in the Castle. Photography, video recording and filming are not permitted inside the State Apartments of St George’s Chapel. Mobile phones must be switched off inside the State Apartments and St George’s Chapel in consideration of other visitors.
Security
As Windsor Castle is a working royal palace, visitors and their belongings should get through airport-style security checks. For safety and security reasons a one-way system operates along the visitor route.
【小题1】A visitor can apply for a free audio tour_______.

A.in the CourtyardB.in the State Apartments
C.at the Admission CenterD.at St George’s Chapel
【小题2】What is specially offered to visitors with kids?
A.A security guardB.A pushchair
C.A free toyD.A baby carrier
【小题3】Who can get re-entry permits?
A.Visitors wishing to eat outside the Castle
B.Visitors buying gifts in the castle shops
C.Visitors buying water from the Courtyard
D.Visitors eating outside St George’s Chapel
【小题4】Why are visitors required to turn off their mobile phones?
A.To ensure the safety of others
B.To ensure the security of the Castle
C.To prevent them from disturbing others
D.To prevent the use of the built-in cameras
【小题5】In the last part, a “working royal palace” refers to one_______.
A.still being constructed
B.still used by the royal family
C.where the Queen usually works
D.where works of art are on show

Once an Arab was traveling in the desert. When the sun went down in the west, he stopped and _36_ his tent then, made a fire and have a _37_ meal. When night fell, he_38_ down to sleep.

He had_39_ fallen asleep when he felt a soft _40_ on his elbow(手肘). He woke up to find that his camel had put his head inside the tent. The camel said: “Would you please let me keep my head in the tent to get warm? It is so cold outside. I will not take up too much  41  .”

The Arab was a  42  man, “All right, do as you  43  .” he said. Then he turned on his _44_  and went back to sleep.

It wasn’t long  45  he felt a push on his shoulder. It was the camel again. “Dear master,” the camel said, “my head is quite warm now, but my neck is still cold. Do you mind  46  I keep it inside the tent, too?”

_47_ .” the man said. But this time he felt a bit  48  , as camel had such a long neck.

No sooner had he shut his eyes  49  he got a harder push in his side. This time the camel said, “will you please allow me to bring my front legs inside and warm then a little?”

The Arab_ 50_ over to one side of the tent. He made _51_ as small as he could. It was not _52_ comfortable, and sleep was now out of  53  .Soon after that the camel gave his a rough push and said, “The tent is too small for the two of us.  54  , my two hind legs are still left in the cold. It is only_55_ that you should leave the tent wholly to me.” And with that, the camel kicked the poor man out.

1.                A.built           B.made          C.put up    D.set

 

2.                A.simple         B.rich            C.excellent D.ordinary

 

3.                A.laid            B.lay             C.lied  D.went

 

4.                A.seldom         B.not            C.almost    D.hardly

 

5.                A.touch          B.beat           C.kick  D.bite

 

6.                A.place          B.tent            C.room D.blanket

 

7.                A.hard-hearted    B.kind-hearted     C.absent-mined  D.careless

 

8.                A.please         B.willing          C.are like   D.want

 

9.                A.light           B.head           C.arm  D.side

 

10.               A.after           B.before         C.since D.then

 

11.               A.whether        B.as             C.that  D.if

 

12.                                A.Yes, of course    B.No, not at all

C.Don’t, please                    D.No, you can

 

13.               A.crowded       B.comfortable     C.warmer   D.narrower

 

14.               A.than           B.then           C.when D.after

 

15.               A.went          B.walked         C.climbed   D.moved

 

16.               A.the tent.        B.himself         C.room D.ground

 

17.               A.very           B.much          C.a bit  D.a little

 

18.               A.question        B.the question     C.quite possible   D.possibility

 

19.               A.Except         B.Besides         C.After all   D.But

 

20.               A.fair            B.wrong          C.satisfied   D.right

 

 

 

WELCOME

Welcome to Windsor Castle the oldest and largest occupied castle in the world. Windsor is one of the official residences (住所)of the Queen, who sometimes stays here.

Audio tours

Free audio tours are available on leaving the Admission Centre at the start of your visit. There is a descriprive audio tour for blind and poor-sighted visitors.

Guided tours

Visitors can explore the history of the Castle through a tour of the Precincts with an expert guide. Tours depart at regular intervals throughout the day from the Courtyard and finish at the entrance to the State Apartments.

Visitors with children

For those visiting with children, a special family tour and various activities are offered during school holidays and at weekends. Please note that, for safety reasons, pushchairs are not permitted in the State Apartments. However, baby carriers are available to borrow.

St George’s Chapel

Visitors arriving at the Castel after 15:00 from March to October are advised to visit St George’s Chapel first, before it closes.

Shopping

Shops offer a wide range of souvenirs designed for the Royal Collection, including books; postcard, china, jewellery, and children’s toys. Please ask at the Middle Ward shop about our home delivery service.

Refreshments

Bottled water can be purchased from the Courtyard and Middle Ward shops. From April to September ice cream is also available. Visitors wishing to leave the Castle for refreshments in the town may obtain reentry permits from the castle shops. Eating and drinking are not permitted in the State Apartments of St George’s Chapel.

Photography and mobile phones

Non-commercial photography and filming are welcomed in the Castle. Photography, video recording and filming are not permitted inside the State Apartments or St George’s Chapel. Mobile phones must be switched off inside the State Apartments and St George’s Chapel in consideration of other visitors.

Security

As Windsor Castle is a working royal palace, visitors and their belongings should get through airport-style security checks. For safety and security reasons a one-way system operates along the visitor route.

1.A visitor can apply for a free audio tour        .

A.in the Courtyard                        B.in the State Apartments

C.at the Admission Center                  D.at St George’s Chapel

2.What is specially offered to visitors with kids?

A.A security guard.    B.A pushchair.        C.A free toy.         D.A baby carrier.

3.Who can get re-entry permits?

A.Visitors buying gifts in the castle shops.

B.Visitors wishing to eat outside the Castle.

C.Visitors buying water from the Courtyard.

D.Visitors eating outside St George’s Chapel.

4.Why are visitors required to turn off their mobile phones?

A.To prevent them from disturbing others.

B.To ensure the safety of others.

C.To ensure the security of the Castle.

D.To prevent the use of the built-in cameras.

5.In the last part, a “working royal palace” refers to one       .

A.where the queen usually works            B.where works of art are on show

C.still being constructed                    D.still used by the royal family

 

On August 26, 1999, New York City was struck by a terrible rainstorm. The rain caused the streets   21  and the subway system almost came to a stop.

Unfortunately, this happened during the morning rush hour. Many people who were going to work were  22  to go home. Some battled to  23  a taxi or to get on a bus. Still others faced the   24  bravely, walking miles to get to work.

I   25  to be one of people on the way to work that morning. I went from subway line to subway line only to find that most  26  had stopped. After making my way  27  crowds of people. I finally found a subway line that was   28  . Unfortunately, there were so many people waiting to   29  the subway that I could not even get down the stairs to the   30  . So I took the train going in the opposite direction, and then switched back to the downtown train. Finally, after what seemed like forever, the train  31  my stop. Then I had to walk several blocks in the increasingly heavy rain. When I got to my office, I was   32  through, exhausted and  33  .

My co-workers and I spend most of the day drying off. When it was 5:00 pm, I was ready to go home. I was about to turn off my computer  34  I received an email from Garth, my Director.

I would like to thank all of you who made the effort and   35  reported to work. It is always reassuring(令人欣慰), at times like these, when employees so clearly show their  36  to their jobs. Thank you.

Garth’s email was short, but I learned more from that  37  message than I ever did from a textbook. The email taught me that a few words of   38  can make a big difference. The rainstorm and the traffic  39  had made me tired and upset. But Garth’s words immediately   40  me and put a smile back on my face.

1.A.break          B.flood          C.sink            D.crash

2.A.forced         B.refused          C.adjusted        D.gathered

3.A.order           B.pay             C.take           D.search

4.A.climate       B.scenery          C.storm                 D.burden

5.A.used            B.promised       C.deserved       D.happened

6.A.practice      B.routine           C.process          D.service

7.A.to            B.through          C.over           D.for

8.A.operating   B.cycling             C.turning           D.rushing

9.A.check          B.carry          C.find            D.board

10.A.street       B.ground           C.floor           D.platform

11.A.paused     B.crossed          C.reached         D.parked

12.A.wet           B.weak         C.sick            D.hurt

13.A.ashamed   B.discouraged       C.surprised       D.puzzled

14.A.while         B.when         C.where             D.after

15.A.hardly       B.casually          C.absolutely        D.eventually

16.A.devotion   B.donation         C.connection         D.reaction

17.A.accurate       B.urgent            C.brief           D.humorous

18.A.promise         B.appreciate              C.advice             D.guidance

19.A.troubles        B.signals            C.rules          D.sings

20.A.corrected      B.supported     C.amazed          D.refreshed

 

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