Dear Mr Price,

I have eaten in your restaurant many times and have always been happy with the food and service.What happened last Saturday evening made me disappointed.

  It was my son's birthday so we booked a no-smoking table at your restaurant for 7:30 p.m.We arrived on time but were given a table in the smoking section.I asked to move but was told that there were no other tables.A lot of people were smoking so it was uncomfortable.

Our first waitress,Janet,was polite and helpful.She gave us free drinks for waiting not long.Our food also came quickly and looked fresh and nice.When my wife had eaten most of her meal,she found a dead cockroach (蟑螂) in the vegetables,she was shocked and waned to leave.At first,the waitress told us it was a piece of garlic(大蒜).When we told her that garlic did not have legs,she apologized and took the food away.

  We asked for the bill,expecting not to pay for my wife's meal.Nobody came.After 15 minutes,I asked to see the manager.The head waiter told us that you were on holiday.I complained again about the horrible cockroach. He told me Janet had finished working.He didn't believe my story and gave me bill for three meals.I argued with him but was forced to pay.

The waitress,Janet,was always friendly,but I would like an apology from your impolite head waiter and a full refund for our meals which cost $68.Until then,I will not eat at your restaurant or recommend it to anyone.

You can contact me at 7423254 or through E-mail if you want more information.

  Thank you very much for your attention.

Yours sincerely

1.Mr Yuan ______ before last Saturday.

A.had no complaints with the restaurant

B.was disappointed with the restaurant

C.had to wait for his table

D.rarely ate the restaurant

2.Mr Yuan's family ______.

A.were late so they had to sit in the smoking section.

B.got to the restaurant at 8:00 p.m.

C.had to wait for 30 minutes before they were given a table

D.were happy with their table

3.The head waiter didn't believe Mr Yuan because ______.

A.the waitress didn't tell him what had happened.?

B.he had heard that the cockroach was garlic

C.he didn't want to give Mr Yuan a refund

D.the manager was on holiday


About 70 scientists were working on a very busy project. All of them felt really desperate due to the pressure of work and the demands of their boss but everyone was loyal to him and did not think of quitting their job.
One day, one scientist came to his boss and told him, “Sir, I’ve promised to take my children to the exhibition going on in our township so I want to leave at 5:30 p. m.” His boss replied, “OK. You’re permitted to leave the office early today.”
The scientist started working. He continued his work after lunch. As usual, he got involved to such an extent that he looked at his watch only when he \felt he was close to completion. The time was 8:30 p. m. suddenly he remembered his promise to the children. He looked for his boss but he was not there. Having told him in the morning himself, he closed everything and left for home. Deep within himself, hw was feeling guilty for having disappointed his children. He reached home. The children were not there. His wife alone was sitting in the hall and reading magazines. The situation was explosive; any talk would boomerang on him. His wife asked him, “Would you like to have coffee or shall I straight away serve dinner if you are hungry?” The man replied, “If you would like to have coffee, I too will have but what about the children?” His wife replied, “You don’t know? Your boss came here at 5:15 p. m. and has taken them to the exhibition.”
What had really happened was the boss who gave him permission was observing him working seriously at 5:00 p. m. He thought to himself: this person will not leave the work, but he’s promised to take his children to the exhibition. So he took the lead in taking them there. The boss does not have to do it every time. But once it’s done, loyalty is established.
That is why all the scientists at Thumba continued to work under their boss even though the stress was extraordinarily huge. By the way ,can you boldly guess who the boss was? He was none other that the mastermind behind India’s successful nuclear weapons program, Dr. APJ Abdul Kalam, former president of India.
63.The scientist asked for an early leave because_____________.
A.he felt increasingly desperate about his work
B.he meant to accompany his wife at dinner
C.the task at hand was close to completion
D.he’d promised to take his kids to a show
64.The underlined sentence implies that the scientist thought his wife was___________.
A.dissatisfied with his coming home late
B.ready to serve dinner for him
C.grateful to his kind-hearted boss
D.delighted to see him back home
65.The boss took children to the exhibition__________.
A.when it was too late for the scientist to do so
B.because the scientist was absorbed in his work
C.because he also wanted to see what was on show
D.when the man’s wife asked him to do so
66.All the scientists stayed loyal to their boss____________ .
A.out of gratefulness for his thoughtfulness
B.because he had power over them
C.to learn how to live under pressure
D.every time he took the children to the show

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