One of Britain’s bravest women told yesterday how she helped to catch suspected (可疑的) police killer David Bieber -- and was thanked with flowers by the police. It was also said that she could be in line for a share of up to £30,000 reward money.

Vicki Brown, 30, played a very important role in ending the nationwide manhunt. Vicki, who has worked at the Royal Hotel for four years, told of her terrible experience when she had to steal into Bieber’s bedroom and to watch him secretly. Then she waited alone for three hours while armed police prepared to storm the building.

 She said: “I was very nervous. But when I opened the hotel door and saw 20 armed policemen lined up in the car park I was so glad they were there.”

The alarm had been raised because Vicki became suspicious (怀疑) of the guest who checked in at 3 pm the day before New Year’s Eve with little luggage and wearing sunglasses and a hat pulled down over his face. She said: “He didn’t seem to want to talk too much and make any eye contact (接触).” Vicki, the only employee on duty, called her bosses Margaret, 64, and husband Stall McKale, 65, who phoned the police at 11 pm.

Officers from Northumbria Police called Vieki at the hotel in Dunston, Gatesheed, at about 11:30 pm to make sure that this was the wanted man. Then they kept in touch by phoning Vicki every 15 minutes.

“It was about ten past two in the morning when the phone went again and a policeman said ‘Would you go and make yourself known to tile armed officers outside?’. My heart missed a beat.”

Vicki quietly showed eight armed officers through passages and staircases to the top floor room and handed over the key.

“I realized that my bedroom window overlooks that pair of the hotel, so I went to watch. I could not see into the man’s room, but I could see the passage. The police kept shouting at the man to come out with his hands showing. Then suddenly he must have come out because they shouted for him to lie down while he was handcuffed (带手铐)。

The underlined phrase “be in line for” (paragraph 1) means __

       A. get          B. be paid       C. ask for       D. own

Vicki became suspicious of David Bieber because __________.

       A. the police called her

       B. he looked very strange

       C. he came to the hotel with little luggage

       D. he came to the hotel the day before New Year’s Eve

Vicki’s heart missed a beat because _________.

       A. the phone went again B. she would be famous

       C. the policemen had already arrived    D. she saw 20 policemen in the car park

David Bigber was most probably handcuffed in ________.

       A. the passage B. the man’s room 

C. Vicki’s bedroom      D. the top floor room

The whole event probably lasted about _______ hours from the moment Bieber came to the hotel to the arrival of some armed officers.

A.6            B.8               C.11           D.14

A. Use business recordings

B. Speak slowly and clearly

C. Learn telephone manners

D. Practice often with a friend

E. Always be considerate of your friends

F. Make sure you understand the other speaker

Telephone tips

If the phone rings and someone speaks in English, don’t be afraid to answer it! The fear of talking on the phone in a second language will disappear if you practice often. Here are a few tips for helping you improve your ability to answer a call in English.

1._______________

  Listening to someone speaking in a second language over the telephone can be very challenging because you cannot see the person you are trying to hear. However, it may be even more difficult for the person you are talking with to understand you. You may not realize that your pronunciation isn’t clear because your teacher and fellow students know and understand you. Pay special attention to your weak areas of your pronunciation when you are on the phone.

2._______________

  Don’t pretend to understand everything you hear over the telephone. Even native speakers ask each other to repeat and confirm information from time to time. This is especially important if you are taking a message for someone else. Learn the appropriate expressions that English speakers use when they don’t hear something properly. Don’t be afraid to remind the person to slow down more than once. Keep your telephone in an area that is away from other noise distractions such as a radio or television.

3._______________.

  Ask another student to practice talking on the phone with you. You might choose one night a week and take turns phoning each other at a certain time. Try to talk for at least fifteen minutes. You can talk socially, or role play different scenarios in a business environment. The most important thing about practicing telephone English is that you are not able to see each other’s mouths.

4. _______________. 

  There are many ways to get free telephone English practice. After business hours, you can call and listen to recorded messages. Write down what you hear the first time, and then call back and check if your notes are accurate. Make sure you have a pen handy so that you can repeat the information and check your comprehension.

5._______________.

  The way that you speak to your best friend on the phone is very different from the way you should speak to someone in a business setting. Many speakers make the mistake of being too direct on the telephone. It is possible that the person on the other line will think that you are being rude on purpose if you don’t use formal language in certain situations. Sometimes just one word such as could or may is necessary in order to sound polite. Take the time to learn how to answer the phone and say goodbye in a polite manner, as well as all the various ways one can start and end a conversation casually.

Listening to someone on the telephone is like listening to a taped recording in class. The only difference is that you have to talk back! Follow the tips above and remember that practice makes perfect!

 

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