题目内容
I consider myself something of an expert on apologies. A quick temper has 1 me with plenty of opportunities to make them. In one of my earliest 2 , my mother is telling me, “Don't watch the 3 when you say, ‘I'm sorry’. Hold your head up and look the person in the 4 , so he'll know you 5 it.”
My mother thus made the key point of a (n) 6 apology: it must be direct. You must never 7 to be doing something else. You do not 8 a pile of letters while apologizing to a person 9 in position after blaming him or her for a mistake that turned out to be your own 10 . You do not apologize to a hostess, whose guest of honor you treat 11 , by sending flowers the next day without mentioning your bad 12 .
One of the important things you should do for an 13 apology is a readiness to 14 the responsibility (责任) for your careless mistakes. We are used to making excuses, which leaves no 15 for the other person to 16 us. Since most people are open-hearted, the no-excuse apology leaves both parties feeling 17 about themselves. That, after all, is the 18 of every apology. It 19 little whether the apologizer is wholly or only partly at fault; answering for one's 20 encourages others to take their share of the blame.
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解析：
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1．provide…with给某人提供某物． 2．由…my mother is telling me可知，应为memones（记忆）． 3．由…Hold your head up可知，此处应为ground． 4．look in the eyes看着某人的眼睛． 5．mean意思是……． 6．A、C、D均以偏概全． 7．由it must he direct可知，应是…never pretend…． 8．由第一段话可知，道歉时看着别人的眼睛，故C正确． 9．person lower in position地位比较低的人． 10．如果你这样做的话就会成为你的错误． 11．由道歉可知为rougly粗暴地． 12．bad manners不礼貌． 13．effective有效的，其他项均不合题意． 14．bear承担． 15．由于我们老是找借口，故没有让别人原谅自己的余地． 16．由句意知，此处为forgive． 17．一些人的道歉是敞开心扉、不找借口的道歉，这样的道歉使双方都感觉好些． 18．这是最终的目的（purpose）． 19．it matters little无关紧要． 20．answer for one's actions对某人的行动做出回应． |
