One day Trudy saw an advertisement in a magazine．It offered a packet of 100 mixed stamps for ＄10．Trudy wanted to start a stamp collection, so she ordered the packet．One hundred mixed stamps seemed a good way to begin a collection．She sent a postal order to the stamp company with her order, and waited excitedly for the stamps to arrive．Trudy checked the mail every day for four weeks but the stamps didn't arrive．So Trudy decided to write to the company．“Dear Sir/Madam,”she wrote,“a month ago I sent you a postal order for ＄10 as payment for 100 mixed stamps．They haven't arrived．Please send them by return of mail．”
Another month passed．The stamps still didn't arrive and she didn't receive any reply to her letter．She asked her father for advice．Her father said,“You must write a stronger letter．Make the stamp company worry that you will report them to the authorities．”“Dear Sir/Madam,”she wrote in her second letter,“I am writing to complain about your poor service．Two months ago I sent you a postal order for ＄10 as payment for 100 mixed stamps．I didn't receive the stamps．A month ago I wrote to inform you of this．I still haven't received the stamps, and you haven't replied to my letter．If I do not receive the stamps within seven days, I shall report this matter to the authorities．”
Two days later Trudy received the stamps in the mail．
(1)
Trudy ordered the stamps because ________．
[ ]
A．
it seemed a good way to start a stamp collection
B．
she wanted to give them to her father
C．
she needed them to mail some letters
D．
she thought they were cheap
(2)
Trudy paid for the stamps with ________．
[ ]
A．
cash
B．
a check
C．
the credit card
D．
a postal order
(3)
Trudy checked the mail every day for ________．
[ ]
A．
4 months
B．
a week
C．
a month
D．
3 weeks
(4)
In her second letter Trudy complained about how ________．
[ ]
A．
expensive the stamps were
B．
boring the stamps were
C．
poor the company's service was
D．
slow the postal service was
(5)
Trudy received the stamps ________ after she sent the second letter．
Last Thursday，I traveled on the 8：00 a．m．train from Glasgow to London
King’s Cross and I was quite angry with the service of your company．
The train didn’t come on time and it was forty minutes late when it left Glasgow．
A man at the station said sorry to us，but he didn’t give us any reasons for the delay(误点)．We then had further delays on the way and had to wait another thirty minutes．As a result，I missed my plane from London to Frankfurt and had to wait for several hours.
What’s more，the service on the train was also very poor．The trip took more than five hours．Unluckily，we could buy nothing but some soft drinks on the train．Worst of all，something was wrong with the air conditioning(空调系统) and it got hotter and hotter in the train．Before we reached King’s Cross，the temperature was over 40℃．
Because of your poor service，I feel you should pay me compensation(赔偿)．
I am looking forward to hearing from you．
Yours faithfully，
David Robertson
(1)
When did the train leave Glasgow?
A．At 8：00 a．m．
B．At 8：40 a．m．
C．At 9：00 a．m．
D．At 9：20 a．m．
[ ]
(2)
How did David go to Frankfurt from London?
A．By plane．
B．By bus．
C．By car．
D．By train．
[ ]
(3)
How long did David stay on the train?
A．40 minutes．
B．30 minutes．
C．70 minutes．
D．Over 5 hours．
[ ]
(4)
What could David buy on the train?
A．Hot dogs．
B．Sandwiches．
C．Soft drinks．
D．Hamburgers．
[ ]
(5)
Which of the following is NOT true?
A．This is a complaint letter．
B．David was very pleased with the trip．
C．The service of the company was very poor．
D．There was something wrong with the air conditioning on the train．
